Shipping policy

I just placed an order when I will receive it?: Orders placed prior to 2:00pm (PST) on Monday will be shipped on Wednesday via USPS. The transit time will be 2-4 business days after being shipped.

Once a coffee is picked up by the shipping carrier, we will not assume responsibility for any damage, delay, or loss that may occur during shipment. Any claims should be made directly with the shipping company using the provided tracking number.

Please make sure the addresses is correct since we cannot be responsible for shipping-related issues resulting from incorrect shipping information.

How do I track my coffee?

Once your order has been shipped, you should receive a confirmation email with a tracking number.  

Can I return my order?

Unfortunately, since coffee is a perishable food, we cannot accept returns. However, if you are not happy with your order, please let us know within a 15 day period, and we will try to find a solution for you. You can write to us at info@futuracoffeeroasters.com